When you request a “Distribution” of your 401(k), your plan sponsor will be asked to approve the request within 7 days. Once the request is approved by your sponsor (or the 7-day period has elapsed without response from your plan sponsor), Guideline will begin processing your request.
Generally, once Guideline receives your distribution request, processing takes about 7-10 business days. A final email notification is sent when your check is ready for mailing. Please expect approximately 7-10 business days for check delivery via USPS addressed from our custodian, Benefit Trust Company.
Please note: If you’ve requested a rollover between one Guideline account to another Guideline account, no check will be mailed; instead your funds will be transferred directly between your Guideline accounts in approximately 3-5 business days once prior employer approval and Guideline processing is complete.