Once Guideline receives your distribution request we will process as quickly as administratively feasible. Processing typically takes about 3-4 weeks and a final email notification is sent when your check is ready for mailing. Please expect approximately 7-10 business days for check delivery via USPS addressed from our custodian, Benefit Trust Company.
Please note that if you’ve requested a rollover between one Guideline account to another Guideline account, no check will be mailed. Instead, your funds will be transferred directly between your Guideline accounts in approximately 3-5 business days once Guideline has finished processing.