How do I pay off my loan?

You have the option to pay off your loan through payroll deductions in accordance to your agreed upon amortization schedule or by submitting a lump sum check for the outstanding balance. 

If you would like to payoff your loan early, please contact our participant support team to request an exact outstanding balance and be sure to inform us once the check is mailed out so we can work to suspend payroll deductions. Sending a loan payoff check without informing our team may result in loan overpayment. (1)

After receiving your exact outstanding loan balance from our team, you can use the following check and mailing instructions to submit your lump sum payment:

Check Payable Details: BTC for GDL [Your Guideline Account Number] FBO [Your Name]

Check memo line: Loan repayment 

Where to mail the check: 

Benefit Trust Company 

PO Box 12765 

Overland Park KS, 66282 

Once your loan payoff check is mailed out, please allow for about 7-10 business days for shipping and an additional 5-7 business days for the funds to fully settle back into your Guideline account.

(1) If your employer uses a manual payroll or non-integrated payroll provider (as opposed to one of our integrated payroll partners with real-time data sync), there may be a delay in your loan deduction suspension being applied. If your employer has recently run payroll, outstanding loan balance may vary so be sure to consult our team before taking any action.

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