- My hourly employees have compensation amounts imported into Guideline that are incorrect. Why is this and do I need to do anything?
- I made changes in my payroll system, but I don’t see them in Guideline. What should I do?
- I am seeing incorrect employee information on my Guideline roster. What should I do?
- Why am I missing email addresses for employees on my roster page?
- Why are dismissed/inactive employees on my employee roster and why do I need to provide their email addresses?
- Why haven’t my employee(s) received enrollment emails from Guideline?
- What are Guideline’s Whitelist ACH IDs?