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Contacting Guideline
I emailed support, when can I expect a response?
I emailed support, when can I expect a response?

You can typically expect a response within 1 business day of your email or form submission.

Updated over a week ago

We aim to provide quick and efficient email assistance. Though response times may vary depending on current support request volumes, our goal is to respond within 1 business day from your first email or form submission.

For immediate assistance, you can contact us by phone during our hours of operation. Otherwise, feel free to check out our Help Center for educational guides, how-tos, and answers to common questions.

We look forward to assisting you with your Guideline retirement account. Happy saving!

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